Web Privacy Policy

Web Privacy Policy

Revision date: January 31, 2014

MHN is committed to maintaining the privacy of those who communicate with us through our website (the "site"). We have created this Privacy Policy to demonstrate our firm commitment to your privacy and to make clear what happens to any information we collect. This Policy also discloses our information gathering and dissemination practices for the site.

MHN has a Notice of Privacy Practices that describes how it uses and discloses protected health information; the individual's rights to access, to request amendments, restrictions, and an accounting of disclosures of protected health information; and the procedures for filing complaints. You may view the Notice of Privacy Practices.

Occasionally, the terms of this Policy may change. We reserve the right to change this Policy without notice to our users.

Your use of our site is also subject to the Terms of Use.

Your Personal Information

MHN holds in the highest regard privacy and data security. MHN discloses an individual's protected health information only as permitted or required by applicable federal privacy regulations and state laws, consistent with MHN's Notice of Privacy Practices.

Security

Protecting your privacy and your information is a top priority. Access to this site is protected by a Member Registration password, and we exercise care in providing secure transmission of your information from your PC to our servers (unless sent by an unsecured means, such as email).

Privacy of Children

Parents should use discretion in making decisions about registering their children on this site. MHN recommends that children under the age of 14 should not be given access to the site. We urge all parents to participate in their children's exploration of the Internet and any online services, and to teach their children about protecting their personal information while online.

Third Party Content Providers and Links

Users will find content and products of other companies or organizations on our sites and/or links to the sites and services of our suppliers, licensors or other third parties. While we monitor the sites or services, we do not control the contents or links that appear on these sites. We encourage you to review the privacy policies of any third party sites or services before providing any of them with your personal information.

Outside Parties

We have hired outside vendors and contractors to assist us with the development, improvement and maintenance of this site. We have taken measures to ensure that any personally identifiable information given to us remains with MHN and is not passed through to the outside vendor or contractor, unless the user voluntarily gives, or authorizes us to give, the vendor that information.

Please note that this site contains links to other parties' websites. MHN is not responsible for the privacy practices or the content of such other websites.

MHN allows third-party outside vendors and contractors to collect personally identifiable information about a user's online activities over time and across different websites for purposes of web optimization, user experience and/or for purposes related to the provision of services to or from MHN.

Information Gathering

Personally Identifiable Information. Personally identifiable information means data unique to the user, such as a name, address, email address, social security number, date of birth, or telephone number. MHN will not collect personally identifiable information about you unless you or your representative provides us that information voluntarily. MHN may collect personally identifiable information about you from you or your representative on application and order forms, through requests for information, products or services, or in order to fulfill orders, deliver requested materials and information about MHN to you, respond to your questions, or deliver a product or service. We also use your contact information to get in touch with you when necessary. Users may opt-out of receiving future mailings; see the "Opt-Out/Changes" section below.

If you provide personally identifiable information to us voluntarily through our site, we will not sell, license or transmit that information outside MHN and those affiliated companies involved in administering or providing services for our health benefits plans, unless authorized by law or you or your representative authorize us to do so.

We will disclose personally identifiable information in compliance with applicable laws and regulations and will require the recipient to protect the information and use it only for the purpose provided.

Internet Protocol Addresses. An Internet Protocol address is a number that automatically identifies the computer/machine you have used to access the Internet, the way a phone number identifies you on the phone system. The address enables our server to send you the webpages that you want to visit, and it may disclose the server owned by your Internet Service Provider. We utilize your Internet Protocol address to help diagnose problems with our server and to administer our site.

Cookies. Cookies are pieces of information that a website transfers to a user's computer for purposes of storing information about a user's preferences. Just as many major Web sites use cookies as a standard practice to provide useful features when a user visits the site, we use cookies to deliver content specific to your interests. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. A user can set his or her browser to refuse cookies, but then he or she may not be able to take full advantage of the site.

General Information. MHN routinely gathers quantitative information on website activity, including the number of users to the site, and the pages visited. No personally identifiable information is collected in this routine activity, and MHN reserves the right to share such information with others.

Opt-Out/Changes. At certain locations on our site where we request information about the user, our site provides users the opportunity to opt-out of receiving communications from us. Users may also review and request changes to their personally identifiable information that MHN has collected, including removing their information from our database in order to prevent receipt of future communications or to halt receipt of our website services. Please contact us to submit a request.

Do Not Track Signals. MHN does not currently honor a user's request to "opt-out" of the collection of personally identifiable information about an individual consumer's online activities over time or across third-party Web sites or online services when the user makes such a request using a Web browser via its "do-not-track" option or other mechanism consisting of a "Do Not Track" signal. If you have your browser set to private browsing, you may not be able to take full advantage of the site. If you have further questions about MHN's ability to respond to Do Not Track signals from web browsers or mobile applications, please contact us to request more information.

Acceptance of Terms

By checking the "I Accept" box during registration, you signify your acceptance of our Privacy Policies. If you do not agree to these policies, please do not use our site. We may need to change these policies from time to time, so please refer back to these policies regularly. Your continued use of this site following the posting of changes to these terms will mean that you accept those changes.